| description |
Everyone wants to know the answer
to, “How am I doing?” Likewise, teams want to know
how they are doing. Answering that question is more easily done
when everything is going great. But how does one deal with providing
‘negative’ feedback as well, and still keep the team
focused on their goals? How does one balance the positive and
negative?
In this workshop you’ll learn to give and receive actionable
feedback in both positive and challenging situations. |
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| learning
objectives |
- To enable participants to use effective
communication skills and techniques to provide effective positive
and constructive feedback.
- To enable participants to deal with
problem members.
- To enable participants to move their
team forward using the feedback provided.
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| workshop
approach |
Facilitative in style, modeling the
behaviors and tools for successful team feedback. Content reinforced
with printed material, a video and practice exercises. |
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| who
should attend |
This workshop will enable team leaders,
facilitators, managers and trainers to develop their skills at
providing feedback in various situations. |
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| size:
max/min |
Maximum 18/ Minimum 12 |
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| prework
required |
- All participants must complete a web-based
pre-workshop questionnaire.
- Each participant should come prepared with
a real-life situation when they found it difficult to give
feedback to another team member.
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| duration
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One half day to one full day |
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| sample
outline |
Feedback and
the Johari Window
The Do’s and Don’ts of Feedback
Giving Feedback
Receiving Feedback
Video: Moving from Criticism to Feedback
Establish Ground Rules for Feedback
Summarize/Next Steps |
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| learning
assessment |
One month after the workshop, all
participants will complete a follow-on, web-based questionnaire
to gauge learning and application to the workplace. |
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| Contact
us for more information about The Art
of Providing Team Feedback |
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