| description |
“Help, I’m a facilitator!
Now what do I do? Where do I start?”
Those are good questions, and we have some very good answers in
this Process Improvement Team Facilitator Workshop.
We will provide the novice process improvement team facilitator
with the skills and knowledge to facilitate any team through the
problem-solving/improvement process. We will examine the roles
team members play and various types of teams as well as the stages
of team development. You will be given the opportunity to discuss
and learn how to help the team with their planning, decision-making,
group dynamics and their interpersonal relationships. And we will
explore various facilitator behaviors, including the Do’s
and Don’ts.
We will show you have to use ‘tools’ for such activities
as problem solving and decision-making, and also practice team-building
exercises. To help you along the road to learning basic facilitation
skills, we will examine:
- problem-solving “tools”
- stages of team development
- roles and types of teams
- roles and types of teams
- team planning
- group decision-making
- interpersonal relationships
- group dynamics
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| learning
objectives |
To enable participants to facilitate
a team and work through the process- improvement process.
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| workshop
approach |
Facilitative in style, modeling
the behaviors and tools for successful teamwork. Content reinforced
with printed material and practice facilitations.
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| who
should attend |
Facilitative in style, modeling the
behaviors and tools for successful teamwork. Content reinforced
with printed material and practice facilitations.
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| size:
max/min |
18 Maximum/12 Minimum
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| prework
required |
All participants must complete a
web-based pre-workshop questionnaire.
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| duration
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Two days – 5 days
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| sample
outline |
Basic Facilitative
Skills
The Meeting Process
Process Improvement Cycle
Plan the Meeting
- Identify the project goal
- Identify the meeting outcome(s)
- Evaluate the context
- Determine team roles
- Set up meeting room
- Use easel charts
- Make decisions
- Decision strategies
- Select the right tool
- Preventions
- Build the agenda
- The team map
Team Building
- Stages of team growth
- Preventing potential problems
- Interventions
Evaluating the Meeting
- Critique the meeting
- Coaching the team leader
- Evaluate your role and continuously improve
Putting It All Together
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| learning
assessment |
One month after the training, all
participants will complete a follow-on, web-based questionnaire
to gauge learning and ap0plication to the workplace. |
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| Contact
us for more information about Facilitation Skills for the Process
Improvement Team Facilitator |
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