Email Basics will make you re-think how you currently use e-mail. -- David Rice, Manager, Advanced Materials Technologies, Newport News Shipbuilding

Kristin makes the ‘e’ in email stand for etiquette and effectiveness. -- Duncan Smith, Partner, Dyer, Ellis and Joseph

Team Basics presents a straightforward, no-nonsense approach to a very complex subject, one that can be put to use immediately in any firm, regardless of size. If your organization is bigger than you are, I highly recommend this useful book. -- Tom Christal, President & CEO, Advantage/Christal

Team Basics promises the fundamentals, yet delivers hundreds of specific tactics that you will want to use right now to help you get the most out of your team. Whether you’re tuning up your team, moving your team to other projects, or just a team participant, you need this book. -- Mark S. A. Smith, co-author Guerrilla Negotiating

Whether you are preparing to lead your team or looking to hone your teaming skills, Team Basics has something to offer everyone. Team Basics is full of easy to use time-tested strategies. If I were teaching a class on teambuilding, I would want this to be the textbook. It is easy to put these words into action. -- Patrick C. Kinlaw, Director of Staff Development, Henrico County Public Schools

Team Basics is truly a must-have for every manager, from supervisor to executive, who believes that high performing teams are crucial to organizational success. -- Carol A. Dennis, Manager, Executive Development, T. Rowe Price Associates

For anyone starting to work with groups, currently working with groups, wanting to be a productive member of a group or just interested in what the team movement is all about, I can’t think of a better book… I’m just mad that she wrote it before I did. -- Floyd Hurt, author of Rousing Creativity