| When was the last time you took a real
good look at your e-mail communication? Are you sure you are getting
your point across? Are you communicating in the most effective
way possible and maintaining a strong sense of Email etiquette?
Email effectiveness and etiquette – what powerful tools
that we can use to add immeasurable value to our day-to-day business
communication.
Email Basics : Practical Tips to Improve Team Communication
Practical Tips to Improve Team Communication by Kristin J. Arnold
(QPC Press, $6.95) will benefit your entire team – from
valued staff members through the executive levels. Arnold, author
of the acclaimed book Team Basics: Practical Strategies for
Team Success, explains everything you need to know about email,
from getting your team to agree on how to use email, to writing
messages (what does it mean to be “skimmed,” and
how can you avoid this fate?), editing (sorry, spelling counts
– and formatting is more important than you might think),
attachments, addressing your email, and dozens of tips to keep
your inbox clutter-free.
Email Basics
also provides extensive lists of acronyms and emoticons. A handy
index lets the reader quickly find an answer to any pressing
email problem.
About the Author:
Kristin J. Arnold, CPCM helps corporations, government and
non-profit teams achieve extraordinary results. With years of
team-building and facilitation experience, Kristin specializes
in coaching executives and their leadership, management and
employee teams to be extraordinary. An accomplished author and
editor of several professional articles, books and audiocassette
tapes, as well as a featured columnist in The Daily Press, a
Chicago Tribune newspaper, Kristin is regarded as an expert
in team development, facilitation and process improvement techniques.
Email
Basics is available
for $6.95 plus shipping from Quality Process Consultants, Inc.,
48 W. Queen’s Way, Hampton VA 23669, (800) 589-4733, fax
(757) 728-0192, Web site http://www.qpcteam.com/. All major
credit cards accepted.
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